Shipping & Returns
Shipping & Returns
Shipping Policy
We offer free worldwide shipping on all orders. Orders are processed and shipped via CJDropshipping within 1-3 business days.
Estimated delivery times:
- Portugal & Europe: 7-20 business days
- Rest of the world: 10-25 business days
Please note that delivery times may vary due to customs or other external factors outside our control.
Return & Refund Policy
We want you to love your purchase. If you're not completely satisfied, we offer a 30-day return policy from the date you receive your item.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be in the original packaging
- You must request the return within 30 days of receiving the item
How to start a return:
Contact us at our store email with your order number and reason for return. We'll guide you through the process within 1-2 business days.
Refunds:
Once your return is received and inspected, we'll notify you of the approval. Approved refunds are processed within 5-10 business days to your original payment method.
EU Customers:
If you are based in the European Union, you have the right to cancel your order within 14 days of receiving it, for any reason and without justification.